Leading a client-based profit center with full accountability for team performance, operational execution, and financial results
Responsible for building, developing, and retaining a high-performing team that delivers exceptional service
Owning the client relationship at the local level and accountable for meeting service, quality, and financial benchmarks
Managing all people and operations leaders assigned to the local operation
Driving and maintaining the Company culture, purpose, and core beliefs through training and effective onboarding
Ensuring measurement and effectiveness of all internal and external processes
Representing the Company by maintaining relationships with clients and ensuring contractual and ongoing relationships

Bachelor's degree in a relevant field of study, or equivalent combination of education and experience
Minimum of 5-7 years of warehouse, distribution, and/or supply chain operations with at least 3 years of managerial experience
Must be proficient in Microsoft Office suite including Excel
Ability to complete work in a timely, accurate, and thorough manner
Effective verbal and written communication skills
Ability to exhibit a professional manner when dealing with conflict
Ability to coach and develop employees
Must have reliable transportation to commute to the workplace and attend client meetings as necessary.

General Manager

Key skills