Regional Director of Operations

Role Overview

• Oversees all operations to include successful implementation of workforce operations, company policies and procedures, quality assurance, and financial initiatives. Ultimately responsible for the day-to-day operations including financial, internal quality outcomes, external quality outcomes and customer relationships;
• Oversees the development of the annual operating and capital budgets for each location and ensures expenses comply with budget constraints and revenue meets or exceeds budgeted goals;
• Develops and maintains contact with current funding sources, potential funding sources and, if applicable, local and state legislators and political leaders;
• Ensures locations are compliant with client/funding source and regulatory requirements, Company and Corporate policies and procedures;
• Ensures the provision of quality service consistent with applicable laws/regulations and corporate policies/guidelines/standards. Oversees and participates in quality assessment and performance improvement activities;
• Supervisor of local Executive Directors;
• Responsible for market growth in assigned region;
• Approves bid/contract development and submission, as necessary;
• Ensures implementation of corporate initiatives and directives;
• Approach each day and task with a 'ZAG' mindset;
• Other duties and projects as needed.

Requirements

• Bachelor Degree;
• A minimum of five years experience with the proven ability to effectively manage systems, processes, and people;
• Experience in Workforce Development preferred;
• Five plus years of supervisory experience;
• Demonstrates the experience or ability for strategic development and management at an executive level;
• The ability to thrive in a fast-paced environment while remaining flexible, proactive, resourceful, and efficient maintain a high-level of confidentiality;
• Knowledge about the local region and relevant partners (preferred);
• The capability to meet deadlines and work under pressure, including the ability to perform and complete a high volume of work assignments with speed and accuracy, work cooperatively with others and showing courteousness and a high level of professionalism;
• The ability to maintain confidentiality at all times, handle personnel matters effectively, and handle employee and personnel inquiries with sensitivity, tact and diplomacy;
• Able to travel locally and within the assigned region;

Benefits

• 401k with a generous employer match;
• Medical, dental, and vision insurance with an employee-sponsored HSA on any qualifying plans;
• Disability insurance;
• Basic life insurance offered to all employees with an opportunity to purchase options for the family;
• Supplemental insurance.