Attend client workshops to document workflows (intake/eligibility, enrollment, services, case notes, exits/follow-up).
Write clear user stories, acceptance criteria, process maps, and configuration/business rules.
Partner with Product/Engineering/QA to design solutions, clarify scope, and manage requirements changes.
Support integrations and data mapping (imports/exports, APIs) and reporting requirements.
Plan and execute UAT with customers; triage defects and validate fixes.
Requirements
2+ Years in workforce development with program domain knowledge (WIOA, labor exchange, eligibility, intake, reporting, performance).
Strong facilitation and documentation skills; can turn complex processes into testable requirements.
Project and grant performance: Build a repeatable financial operating model for complex, compliance-heavy projects, including budget-to-actual comparisons, burn rates, cost allocation, and overall fiscal performance metrics.
Client-facing deliverables: Partner with our Quality Assurance team to deliver accurate, timely, audit-ready financials that we’re proud to put our name on.
Finance cadence that builds confidence: Lead monthly close and quarterly reporting activities, creating predictable outcomes with a clear narrative.
Controls that support momentum: Strengthen controls and compliance while keeping the business moving fast.
Strategy and Planning: Translate tradeoffs into decisions
forecasting, scenarios, and recommendations that help us pick the right direction together.
Cross-functional problem-solving: Work hand in hand with the operations and client-facing teams when financial issues arise, before they become escalations.
Scale the team; build the machine: Help position us for growth and the exciting chapters ahead!
Benefits
We change lives.
We’re growing quickly and need leaders who want real ownership and real impact.
We’re serious about the outcomes but have fun making them happen.
Big enough to be interesting, small enough that your work changes the company.