Build and maintain AI-powered automation workflows to improve operational efficiency across departments
Identify repetitive manual tasks, operational bottlenecks, and process inefficiencies, then implement scalable automation solutions
Develop internal AI assistants, chatbots, and knowledge tools for company policies, SOPs, promotions, FAQs, and operational support
Automate recurring reports, approval flows, notifications, and internal operational processes
Integrate APIs, databases, CRM systems, Google Workspace tools, and communication platforms into unified workflows
Build automated data pipelines and productivity tools for operational and business use cases
Implement AI-powered document extraction and data processing solutions
Monitor workflow reliability, troubleshoot automation failures, and continuously improve existing automation systems
Analyse business processes and recommend operational improvements through automation and AI solutions
Maintain workflow documentation, SOPs, and internal usage guidelines
Collaborate closely with business teams to transform manual processes into scalable automated systems.

Fluent in English, both verbal and written
Bachelor’s degree in Computer Science, Engineering, Information Systems, Data Science, or related field OR strong self-taught portfolio/project experience
Hands-on experience with workflow automation platforms such as n8n, Make, or Zapier
Understanding of AI/LLM tools and API integrations
Intermediate Python or similar programming language skills
SQL knowledge and understanding of relational databases
Familiarity with Google Workspace and automation-related tools
Strong analytical and problem-solving mindset
Ability to work independently with strong ownership mentality
Strong communication skills and business-oriented thinking
Fast learner with ability to simplify complex operational processes
Startup or fintech experience is considered an advantage
Experience building AI assistants, chatbots, or internal operational tools is considered a plus.

Competitive salary package based on experience and technical capability
Opportunity to work on practical AI and automation projects with real operational impact
Exposure to modern AI workflows, automation systems, and productivity tools
Dynamic and fast-paced business environment
Long-term professional growth opportunities within AI and automation-focused operations
And much more!!

AI Automation Specialist

Key skills