Design and deliver end-to-end technical training curricula covering all site roles including data center technicians, electrical, mechanical, and operations personnel
Lead the transition of mining operations technicians to data center operational competency through structured skills gap analysis and targeted training programs
Develop and administer a comprehensive technician certification program with defined competency levels and assessment criteria
Deploy, manage, and optimize a Learning Management System (LMS) to deliver, track, and report on all training activity across the portfolio
Build and maintain a vendor and OEM training catalog, coordinating specialized technical training for critical systems including power, cooling, and networking infrastructure
Conduct training needs assessments across all sites to identify skill gaps and prioritize curriculum development
Establish training effectiveness metrics and reporting mechanisms to demonstrate ROI and inform continuous improvement of programs
Partner with Standards & Governance, Operational Readiness, and RCA & Continuous Improvement teams to ensure training reflects current SOPs and lessons learned
Build relationships with industry training bodies, certification organizations, and academic institutions to expand program offerings
Build, lead, and develop a high-performing technical training team

10+ years of experience in technical training, learning & development, or workforce development, with at least 5 years in data center, critical infrastructure, or mission-critical facility environments
Proven track record of designing and scaling technical training programs and certification pathways in a multi-site, operational environment
Deep understanding of data center operations including electrical systems, mechanical and cooling systems, network infrastructure, and DCIM/CMMS platforms
Hands-on experience deploying and managing LMS platforms (Cornerstone, Docebo, SAP SuccessFactors, or similar)
Experience building training programs for frontline technicians and skilled trades personnel in a regulated or standards-driven environment
Familiarity with data center industry certifications and frameworks including CDCP/CDCS, Uptime Institute, CompTIA, NFPA 70E, and OSHA standards
Strong instructional design skills with experience developing both in-person and eLearning content
Demonstrated ability to build programs from scratch and develop talent in a high-growth, fast-moving environment
Bachelor’s degree in Engineering, Education, Instructional Design, or a related field; Master’s degree preferred
Certifications preferred: ATD Certified Professional in Talent Development (CPTD), CDCP/CDCS, or equivalent industry credentials.

Competitive Salary: Base salary range $190,000 – $215,000 (commensurate with experience) + bonus + sign-on equity grant.
Long-Term Growth: Eligible to participate in Riot’s equity incentive programs and share in the success you help build.
401(k) with Immediate Vesting: Generous company match
Comprehensive Health Coverage: Multiple medical plan options that include 100% employer-paid premiums.
Wellness & Lifestyle Perks: Enjoy free gym memberships, pet insurance, childcare discounts, and more to support your life both in and out of work.

Director, Technical Training

Key skills