Integrated Absence Claims Specialist

Role Overview

• Communicating with claimants, employers and various medical professionals through phone and e-mail to gather information regarding Short Term Disability Claims, Family Medical Leaves, and state benefits when applicable
• Collaborating with fellow case managers, nurse case managers and consulting physicians to make appropriate and timely claim determinations
• Reviewing complex medical records and effectively leveraging a variety of tools and resources to understand appropriate approval durations and future action planning
• Completing accurate financial calculations consistent with company and state guidelines

Requirements

• High School diploma or GED
• 1-2 years of experience in claims, leaves, or customer service
• Strong written and verbal communication skills
• Excellent organization skills with the ability to multi-task
• Experience with disability and/or absence management claims

Benefits

• Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes
• Leadership development and virtual training opportunities
• PTO/parental leave
• Competitive 401K and employee benefits
• Free financial counseling, health coaching and employee assistance program
• Tuition assistance program
• Work arrangements that work for you
• Effective productivity/technology tools and training