Key skills
Decision Making
About this role
Role Overview
- Serves as the key customer contact on technical and service related problems to achieve required product/service performance standards and total customer satisfaction
- Diagnoses, troubleshoots and resolves technical/service issues
- Instructs clients on proper usage and operation of equipment
Requirements
- Typically less than 1 year of experience
- Little or no knowledge of the job, acquires job skills and procedures to complete routine tasks
- Has little judgement and decision making under close supervision
Benefits
- Equal Employment Opportunity