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Mid-Market Account Manager at Sustainable Energy First | JobVerse
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Mid-Market Account Manager
Sustainable Energy First
Remote
Website
LinkedIn
Mid-Market Account Manager
United Kingdom
Full Time
4 weeks ago
No Sponsorship
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Key skills
Salesforce
Communication
Negotiation
Account Management
Sales
About this role
Role Overview
👉 Manage a defined portfolio of mid-market customers, acting as their primary point of contact.
👉 Drive revenue growth by identifying and converting new business opportunities within existing and new accounts.
👉 Maintain accurate and timely records in the Salesforce system to support forecasting and pipeline visibility.
👉 Build strong, trust-based relationships through regular telephony-based engagement.
👉 Resolve customer queries, complaints, and issues efficiently and professionally.
👉 Prioritise customer engagement based on data insights and business value.
👉 Collaborate with internal teams (e.g. Operations, Sales Support) to ensure service excellence and data accuracy.
👉 Provide accurate sales forecasts on a daily and weekly basis.
👉 Achievement of monthly revenue targets as defined by the business.
👉 Contribution to a £5 million annual revenue target through effective pipeline management.
👉 High levels of customer satisfaction and retention.
👉 Accurate Salesforce data to support business planning and reporting.
👉 Increased customer lifetime value through strategic account development.
Requirements
✅ Proven experience in a sales or account management environment.
✅ Strong negotiation, influencing, and communication skills.
✅ Commercially minded with a proactive approach to identifying opportunities.
✅ Proficient in Microsoft Office and Salesforce systems.
✅ Strong analytical and problem-solving skills.
✅ Ability to manage large datasets and extract actionable insights.
✅ Knowledge of the UK energy market and supplier propositions is desirable.
Benefits
💷 Salary: To be discussed at interview
🌴 Holidays: 25 days + bank holidays + 🥳 your birthday off, increasing to 30 days on length of service
🏠 Hybrid working (at least 2 days per week working from our Fulwood, Preston office)
⌛Flexible working
including the ability to bank up to to 5 extra days off per year
⛹🏽 Gym contribution
💰 Long service awards
🩺 Private Medical Insurance
🐣 Enhanced paternity/non-pregnant colleague and maternity/pregnant colleague leave
🏥 Simply Health scheme
*EV Scheme
Apply Now
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