NetSuite Systems Analyst

Role Overview

• Own day-to-day NetSuite administration, including user management, roles and permissions, saved searches, reports, dashboards, and transaction forms.
• Configure and maintain NetSuite records, fields, forms, and workflows to reflect evolving business requirements.
• Manage system updates, sandbox/production release cycles, and environment stability across NetSuite versions.
• Maintain clear documentation of system configurations, customizations, data models, and change history.
• Evaluate and work with existing SuiteScript customizations; engage developers or vendors when scripting work is needed.
• Create and manage SuiteFlow / Workflow Manager automations that reduce manual steps and enforce business rules.
• Build and maintain custom records, fields, saved searches, and advanced PDF/HTML templates as needed.
• Serve as the business-side point of contact for NetSuite integrations with other internal systems; triage issues and coordinate with IT or vendors on resolution.
• Troubleshoot integration errors and data discrepancies; partner with vendors or IT to resolve root causes.
• Lead or support data migrations — scoping, mapping, validating, and importing data between systems with accuracy and auditability.
• Monitor data quality and implement governance practices to keep NetSuite records accurate and trustworthy.
• Serve as the primary technical liaison between Finance, Accounting, Operations, and the ERP platform.
• Gather and document enhancement requests; communicate clearly with stakeholders about status and timing.
• Lead or support NetSuite module expansions, process redesigns, or new capability rollouts end-to-end.
• Train end users on new features, workflows, and best practices; develop resources that reduce recurring support requests.
• Monitor system health, scheduled scripts, workflows, and integrations for errors or performance degradation.
• Serve as the first line of escalation for complex NetSuite issues and act as the internal expert during audits or compliance reviews.
• Ensure the platform remains compliant with internal controls, data privacy standards, and any applicable regulatory requirements (including SOX where relevant).
• Stay current on NetSuite release notes, evaluate new capabilities, and bring adoption recommendations to the VP of IT.

Requirements

• 5–7+ years of hands-on NetSuite administration and configuration experience in a business environment.
• Solid understanding of core NetSuite modules: Financial Management (Core ERP), Advanced Financials, Advanced Revenue Management (ARM), Fixed Assets Management (FAM), and OneWorld.
• Hands-on experience with NetSuite’s ARM (Advanced Revenue Management) and SuiteBilling modules.
• Strong analytical and problem-solving skills with a track record of translating complex business requirements into clean, maintainable system solutions.
• Excellent communication skills — you can explain a technical fix to a CFO and a workflow design to a developer.
• Self-directed and highly organized; able to manage a queue of requests while staying ahead of system health and proactively identifying risks.
• Nice to Have:
• Experience with SuiteScript 2.x or SuiteFlow / Workflow Manager; ability to read, evaluate, and extend existing customizations.
• Experience supporting or coordinating NetSuite integrations with other business systems.
• NetSuite Administrator Certification or SuiteFoundation Certification.
• Experience planning and executing NetSuite data migrations — including data mapping, transformation logic, validation testing, and cutover coordination.
• Experience with SuiteAnalytics Workbook and advanced reporting capabilities.
• Experience managing a NetSuite implementation or module rollout as a system owner.
• Exposure to REST/SOAP-based integration patterns and NetSuite’s SuiteCloud platform.
• Experience in a SaaS, technology, or growth-stage company environment.
• Experience supporting SOX compliance within an ERP environment — including audit evidence preparation, internal controls documentation, and working with auditors.
• Prior experience at a public company or in a pre-IPO environment where financial controls, auditability, and system governance are held to a high standard.

Tech Stack

• ERP
• SOAP

Benefits

• Equity as part of your total compensation package
• Medical, dental, and vision insurance
• Health Savings Account (HSA)
• A 401(k) plan (and 2% company match)
• Flexible Paid Time Off (PTO)
• take the time you need to recharge, with manager approval and business needs in mind
• Quarterly stipend for perks and benefits that matter most to you
• Tuition reimbursement to support your ongoing learning and development
• Subscription to Calm