Process improvement/ streamlining systems (ideally with AI)
Lead external meetings and build credibility with health plan stakeholders as a trusted business partner
Collaborate cross-functionally to lead customers through the Sprinter Health customer journey to achieve strong customer satisfaction, adoption, and partnership success
Partner with each customer to define and track measurable success plans with clear outcomes; ensure cohesive communication across internal and customer audiences at all levels
Use customer data and patient feedback to articulate the Sprinter Health value and make recommendations for partnership optimization
Drive annual revenue targets and coordinate renewals of designated customer contracts
Proactively identify customer risks and partner cross-functionally to recommend solutions and action plans to improve customer health
Analyze partnership performance data, surface trends, and translate findings into actionable recommendations for your accounts
Proactively identify expansion opportunities across your portfolio and partner with senior leaders to pursue them

3-5 years of experience in management consulting, enterprise partnerships, business operations, or investment banking with a focus on the healthcare vertical (Payors, Health Systems, Etc.)
Are a self starter with a strong orientation toward problem-solving with a systematic and managed approach [re-word to be more focused on 0 to 1 systems building]
Experience working cross functionally with partnerships, operations, product, and other members of cross-functional teams
Urgency in execution and tendency toward speed with the ability to adapt and change
Strong empathy for customers
Comfortable with ambiguity and working autonomously, managing multiple deadlines effectively
Are an excellent communicator, both verbally and in writing
Strong executive presence and business acumen including experience working in a B2B environment
Proven ability to influence through persuasion, negotiation, and consensus building
Track record of identifying and closing expansion opportunities within a portfolio of accounts

Meaningful pre-IPO equity
Medical, dental, and vision plans 100% paid for you and your dependents
Flexible PTO + 10 paid holidays per year
401(k) with match
16-week parental leave policy for birthing parent, 8 weeks for all other parents
HSA + FSA contributions
Life insurance, plus short and long-term disability coverage
Free daily lunch in-office
Annual learning stipend

Senior Partnerships Manager, Health Plans

Key skills