Key skills
PythonSQLAIMachine LearningCommunication
About this role
Role Overview
- Apply data science and AI to uncover systemic drivers of executive escalations
- Design and deploy models that structure unstructured case data
- Translate complex datasets into executive-ready insights
- Collaborate cross-functionally with Product, Engineering, and Operations
- Conduct structured root cause analyses on high-impact cases
Requirements
- Strong foundation in data science, statistics, or a related quantitative field
- Fluency in SQL and Python
- Experience working with large, messy datasets
- Ability to translate theory into practical business applications
- Comfortable building and deploying machine learning or AI-driven models
- Detail-oriented and intellectually curious
- Strong communication skills for technical and executive audiences
- Ability to influence stakeholders using evidence, logic, and structured thinking
Tech Stack
- Python
- SQL
Benefits
- 401(k) plan with employer matching
- 16 weeks of paid parental leave
- Wellness benefits
- Commuter benefits match
- Paid time off and paid sick leave
- Medical, dental, and vision benefits
- 11 paid holidays
- Disability and basic life insurance
- Family-forming assistance
- Mental health program