Develop tailored programs to close performance gaps within the Renewals organization, including specific learning objectives and accountability measures.
Create and implement learning programs that support company-wide shifts, ensuring Renewals Account Executives (RAEs) remain productive throughout the renewal cycle.
Act as the primary subject matter expert for the field, developing and delivering training materials, messaging, and playbooks that resonate with RAEs.
Represent the unique learning needs of the Renewals team across the broader business to secure continuous development investment.
Champion and role-model Samsara’s core values (Focus on Customer Success, Adopt a Growth Mindset, Win as a Team) as we scale globally.
Work hand-in-hand with the Renewals Strategy team to turn analytical "at-risk" insights into actionable intervention playbooks for the field.

Bachelor’s degree from an accredited 4-year university.
5+ years of experience in Sales Enablement, Program Management, or related fields, preferably in a high-growth SaaS environment.
Quota-Carrying Background: Prior experience in a sales or account management role (Enterprise or technical sales preferred) to ensure credibility with the field.
Change Management Skills: Proven ability to coach sales leadership as "change agents" to drive adoption of new processes and tools.
Communication Excellence: Exceptional written and oral communication skills, with the ability to explain technical product features through the lens of customer impact.
Project Management: Strong organizational skills with the ability to manage multiple high-priority workstreams simultaneously.

Senior Renewals Strategy – Retention Manager

Key skills